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  • St. Petersburg, FL, US
    Req #5188
    Tuesday, July 16, 2019
    About the Position:  Ceridian is currently seeking a Wage Attachment Specialist I to join our Dayforce Managed Team.  We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.   The ideal candidate will have entry level experience as an administrative assistant within a professional organization.  Strong plus if experience gained within the payroll, accounting, ... More
  • Fountain Valley, CA, US
    Req #4387
    Tuesday, July 9, 2019
    This position is located at our Fountain Valley office location.   Due to growing demand of our HCM application our Support Team is growing. Our employees are fun, intelligent, team oriented people who live our values every day: Customer Focus, Transparency, Diligence, Optimism, and Agility. Sound intriguing? We are looking for an: Application Specialist.What Ceridian Can Offer You [Perks of Joining our Team]:Collaborate with the brightest team in Human Capital ManagementTraining: develop deep t ... More
  • St. Petersburg, FL, US
    Req #5145
    Tuesday, July 9, 2019
    Due to growing demand of our HCM application our Support Team is growing. Our employees are fun, intelligent, team oriented people who live our values every day: Customer Focus, Transparency, Diligence, Optimism, and Agility. Sound intriguing? We are looking for an: Application Specialist.What Ceridian Can Offer You [Perks of Joining our Team]:Collaborate with the brightest team in Human Capital ManagementTraining: develop deep technical expertise and gain valuable business/industry related expe ... More
  • Fountain Valley, CA, US; St. Petersburg, FL, US
    Req #5037
    Tuesday, July 9, 2019
    Ceridian is currently seeking a Benefits Specialist to support benefits administration processes for assigned clients. You will be responsible for ensuring that the all ongoing work is completed timely and accurately for plan sponsors and plan participants. You will provide support from client implementation through overseeing the ongoing benefits delivery from a service perspective. The ideal candidate will have a love of technology and proven track record of providing successful analysis and s ... More
  • Calgary, AB, CA; Charlottetown, PE, CA; Dartmouth, NS, CA; Markham, ON, CA; Mississauga, ON, CA; Ottawa, ON, CA; Toronto, ON, CA; Virtual; Winnipeg, MB, CA
    Req #5097
    Tuesday, July 9, 2019
    Location: The preferred office is Atlanta, GA; however this position can be located at any Ceridian office or Virtual. About the Position: As a member of the Ceridian Customer Support organization for its fast growing Dayforce SaaS product, the Technical Account Manager (TAM) will provide tactical account management services to assigned key large enterprise clients and partner with Client Support Analysts to deliver best-in-class support. The TAM is hands-on with the Ceridian Dayforce product an ... More
  • Alpharetta, GA, US; Fountain Valley, CA, US; Louisville, KY, US; Minneapolis, MN, US; Rosemont, IL, US; Sandy Springs, GA, US; St. Petersburg, FL, US; Virtual
    Req #5097
    Tuesday, July 9, 2019
    Location: The preferred office is Atlanta, GA; however this position can be located at any Ceridian office or Virtual. About the Position: As a member of the Ceridian Customer Support organization for its fast growing Dayforce SaaS product, the Technical Account Manager (TAM) will provide tactical account management services to assigned key large enterprise clients and partner with Client Support Analysts to deliver best-in-class support. The TAM is hands-on with the Ceridian Dayforce product an ... More
  • Markham, ON, CA; Mississauga, ON, CA; Toronto, ON, CA
    Req #5091
    Tuesday, July 2, 2019
    About the Position:  The Support Manager will effectively motivate and manage a team of Support Specialists to deliver top notch client-focused support. In addition to the delivery of day-to-day operational Customer Support, the Support Manager responsibilities include: processes and systems, client escalation and relationship management. Promotes teamwork, empowerment and collaboration efforts, to ensure that effective operational procedures and processes are in place to enable teams to deliver ... More
  • Markham, ON, CA; Mississauga, ON, CA; Toronto, ON, CA
    Req #5139
    Tuesday, July 2, 2019
    About the Position: The POD Lead role guides day-to-day activities, manages ticket assignments and workflow, handles escalations, answers operational questions, and guides the team to ensure objectives for the day are met. They also collaborate with their manager to ensure any performance gaps related to achieving the required metrics and success criteria associated with their community of clients are met What Success Looks Like: The book of customer’s assigned to the POD are happy with the spee ... More
  • Montreal, QC, CA
    Req #5002
    Tuesday, June 25, 2019
    About the Position: Reporting to the Customer Support Manager, the Contact Center Representative will be on a team responsible for responding to all calls and emails (Tier 1 & 2). The Contact Center Representative will combine strong technical and functional problem solving skills with a keen business sense to deliver top notch client-focused support! Responsibilities: Build rapport with customers by greeting them in a courteous, friendly, and professional mannerListen attentively to customer ne ... More
  • St. Petersburg, FL, US
    Req #5137
    Friday, June 21, 2019
    About the Position:The Case Specialist II provides Payroll, Time & Attendance, Benefits and Self Service support to Ceridian clients. Responsibilities:Monitors case load assisting assigned clients employees, managers, and HR with performing functions within the Payroll, Time and Attendance, Benefits and/or self-service applicationsReview assigned Siebel mailbox on an ongoing basis daily to ensure that all target first responses and resolutions are met against contractual service levelsProvide re ... More
  • St. Petersburg, FL, US
    Req #5130
    Friday, June 21, 2019
    Ceridian is currently seeking a Full Time Salaried Payroll Client Manager to join our Dayforce Managed Team.  We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.   The ideal candidate will have a strong background in effectively managing clients and indirectly managing their colleagues. They will also have an in-depth working knowledge of leading payroll, ... More
  • Minneapolis, MN, US
    Req #4940
    Wednesday, June 12, 2019
    This position will be located at our Bloomington office.  What an Application Analyst is Responsible for [Day in the life]: As an Application Analyst you will be responsible for delivering exceptional B2B application support to Ceridian’s clients. This includes using your strong analytical and problem solving skills to efficiently resolve incidents while maintaining the highest level of client satisfaction.  Because customer focus is in your DNA, you will work directly with client administrators ... More
  • Calgary, AB, CA; Charlottetown, PE, CA; Dartmouth, NS, CA; Markham, ON, CA; Mississauga, ON, CA; Ottawa, ON, CA; Toronto, ON, CA; Winnipeg, MB, CA
    Req #5092
    Thursday, June 6, 2019
    Due to growing demand of our HCM application our Support Team is growing. Our employees are fun, intelligent, team oriented people who live our values every day: Customer Focus, Transparency, Diligence, Optimism, and Agility. Sound intriguing?  What an Application Analyst is Responsible for [Day in the life]: This is an excellent opportunity to join a rapidly growing leading innovator in next-generation Human Capital Management (HCM) solutions in a technically challenging and rewarding role! In ... More
  • Fountain Valley, CA, US
    Req #4751
    Wednesday, June 5, 2019
    About the Position: Team members in this role are responsible for delivering business-to-business application support to Dayforce’s Enterprise clients.   Enterprise Application Specialist is supporting the most strategic and some of the largest accounts using Dayforce.  This role will collaborate with client administrators as well as internal Ceridian Development, QA, and Services teams to champion client priorities and drive incidents to closure. These roles will combine strong technical and fu ... More
  • Fountain Valley, CA, US; St. Petersburg, FL, US
    Req #5095
    Tuesday, June 4, 2019
    Ceridian is currently seeking a Benefits Specialist to support benefits administration processes for assigned clients. You will be responsible for ensuring that the all ongoing work is completed timely and accurately for plan sponsors and plan participants. You will provide support from client implementation through overseeing the ongoing benefits delivery from a service perspective. The ideal candidate will have a love of technology and proven track record of providing successful analysis and s ... More
  • Fountain Valley, CA, US
    Req #4386
    Wednesday, May 29, 2019
    This position will be located at our Fountain Valley office.  What an Application Analyst is Responsible for [Day in the life]: As an Application Analyst you will be responsible for delivering exceptional B2B application support to Ceridian’s clients. This includes using your strong analytical and problem solving skills to efficiently resolve incidents while maintaining the highest level of client satisfaction.  Because customer focus is in your DNA, you will work directly with client administra ... More
  • Mississauga, ON, CA; Toronto, ON, CA
    Req #4949
    Thursday, May 9, 2019
    This position can be located at our North York (Toronto) or Mississauga office locations. A Software Developer within the Product Support team combines technical and functional problem-solving skills to develop software.About the Team:The team is full of problem solvers and they set aggressive targets and standardsThe team is responsible for the full life cycle of their software products - requirements, development, testing, deployment, maintenance, supportThe team is made up of individuals from ... More
  • Minneapolis, MN, US
    Req #4515
    Monday, April 29, 2019
    This position will be located at our Bloomington (Minneapolis) office.   About the Position: The Manager Customer Support is responsible for providing quality leadership to a team of Customer Service Analysts in the Minneapolis COE of the Customer Service & Delivery operational HR/Payroll unit, by providing world class Service Excellence to ensure retention and growth of our employees, and customer base.  Responsibilities: Provides leadership, coaching, monitoring and support to the Customer Ser ... More
  • Fountain Valley, CA, US
    Req #4762
    Tuesday, April 23, 2019
    About the Position: Team members in this role are responsible for delivering business-to-business application support to Dayforce’s Enterprise clients.   Enterprise Application Specialist is supporting the most strategic and some of the largest accounts using Dayforce.  This role will collaborate with client administrators as well as internal Ceridian Development, QA, and Services teams to champion client priorities and drive incidents to closure. These roles will combine strong technical and fu ... More
  • St. Petersburg, FL, US
    Req #4523
    Monday, April 8, 2019
    About the Position:As an Application Specialist you are responsible for delivering business-to-business application support to Ceridian’s Dayforce customers. This role works directly with customers (including Payroll, HR, Benefits and IT administrators) to champion customer priorities, drive incidents to closure, and enhance the customer support experience. The Application Specialist will combine strong technical and functional problem solving skills with a keen business sense to deliver top not ... More
  • St. Petersburg, FL, US
    Req #4524
    Monday, April 8, 2019
    Join the Ceridian Support Team responsible for providing world class application support for the Dayforce HCM solution; our award winning cloud enterprise human capital management (HCM) application that is improving the lives of millions of workers across the globe! Crush resolution tickets and capture the hearts of customers like a world class Pokemon hunter. We are a team of customer focus enthusiasts dedicated to the success of our clients. We are constantly innovating and people recognize ... More
  • St. Petersburg, FL, US
    Req #4850
    Wednesday, April 3, 2019
    Ceridian is seeking a seasoned leader to help lead our Dayforce Managed Team. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.  The candidate must have the energy, passion, and drive to grow the business, with the sense of ownership and accountability, which is essential to capitalize on opportunities in a fast-growing environment. Important personal ch ... More
  • Fountain Valley, CA, US
    Req #4747
    Wednesday, March 20, 2019
    About the Position:As a HRO/Dayforce Managed Customer Support Specialist, you will be responsible for handling inbound customer calls/emails in a fast paced, dynamic call centre environment from multiple queues. A Customer Care Representative will normally handle multiple high volume calls/emails assisting customers with complex questions relating to their benefits and/or payroll questions in a high-volume call centre. Responsibilities: (other duties maybe assigned)Build rapport with customers b ... More
  • Montreal, QC, CA
    Req #4683
    Friday, February 22, 2019
    This position is located in our Saint Laurent office. About the Position:The Payroll Specialist provides quality and efficient Payroll, Benefits, and HR administration to Ceridian’s customers.   Responsibilities: 1. Perform a full range of customer out-sourced activities within Ceridian’s Managed Human Resources service offering, in a quality and efficient manner. This includes, but is not limited to the management and maintenance of:Year End (forms processing, monthly, quarterly, and annual bal ... More
  • Fountain Valley, CA, US
    Req #4088
    Thursday, February 14, 2019
    This position will be located in our Fountain Valley office location.  About the Position: Provide quality and efficient Payroll, Benefits, and HR administration to Ceridian’s customers. Responsibilities:1. Perform a full range of customer out-sourced activities within Ceridian’s Managed Human Resources service offering, in a quality and efficient manner. This includes, but is not limited to the management and maintenance of:New Hires and Terminations, Leave Administration, Benefit Administratio ... More