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  • Ceridian, 3201 34th Street South, St. Petersburg, FL, USA; St. Petersburg, FL, USA
    Req #5607
    Monday, January 27, 2020
    Ceridian is currently seeking a Benefits Specialist to support benefits administration processes for assigned clients. You will be responsible for ensuring that the all ongoing work is completed timely and accurately for plan sponsors and plan participants. You will provide support from client implementation through overseeing the ongoing benefits delivery from a service perspective. The ideal candidate will have a love of technology and proven track record of providing successful analysis and ... More
  • Ceridian, 9300 Route Transcanadienne S, Montreal, QC, CAN; Charlottetown, PE, Canada; Montreal, QC, Canada
    Req #5931
    Monday, January 27, 2020
    This is a 3 month contract position with opportunity to become a permanent role.   About the Position: As a HRO/Dayforce Managed Customer Support Specialist, you will be responsible for handling inbound customer calls/emails in a fast paced, dynamic call centre environment from multiple queues. A Customer Care Representative will normally handle multiple high volume calls/emails assisting customers with complex questions relating to their benefits and/or payroll questions in a high-volume call c ... More
  • Mauritius
    Req #6005
    Friday, January 24, 2020
    Database Warehouse Analyst Database Warehouse Analyst SeniorDatabase Warehouse Analyst PrincipalGradeGrade 8Grade 9Grade 10Functional Responsibility of Job FamilySupports the design, architecture, technology use of automated reporting. Serves on the team that uses this technology to create automated reporting in the Support Operations organization Determines the design, architecture, technology use of automated reporting.Serves on the team that uses this technology to create automated reporting ... More
  • Mauritius
    Req #6006
    Friday, January 24, 2020
    Database Warehouse Analyst Database Warehouse Analyst SeniorDatabase Warehouse Analyst PrincipalGradeGrade 8Grade 9Grade 10Functional Responsibility of Job FamilySupports the design, architecture, technology use of automated reporting. Serves on the team that uses this technology to create automated reporting in the Support Operations organization Determines the design, architecture, technology use of automated reporting. Serves on the team that uses this technology to create automated reporti ... More
  • Mauritius
    Req #5968
    Tuesday, January 21, 2020
    ... More
  • Markham, ON, Canada; Mississauga, ON, Canada; Toronto, ON, Canada
    Req #5603
    Thursday, January 16, 2020
    We are looking for candidates that have experience in Carrier Feeds, Payroll and HR exportsAbout the Position:Reporting to the Support Manager, the Application Specialist is responsible for delivering business-to-business application support to Ceridian’s Dayforce customers. This role collaborates with client administrators (including payroll, HR, and IT administrators) and third-party vendors to champion customer priorities and drive incidents to closure. The Application Specialist will combi ... More
  • Mauritius
    Req #5929
    Wednesday, January 15, 2020
    Application Support Specialist (Enterprise) About the Position Reporting to the Support Manager, the Application Specialist is responsible for delivering business-to-business application support to Ceridian’s Dayforce customers. You will work directly with customers as well as collaborate with your team members and other internal teams to champion customer priorities and drive incidents to closure. The Application Specialist will combine excellent technical and functional problem-solving skills ... More
  • Alpharetta, GA, USA; Atlanta, GA, USA; Fountain Valley, CA 92708, USA; Honolulu, HI, USA; Minneapolis, MN, USA; Rosemont, IL 60018, USA; Sandy Springs, GA, USA; St. Petersburg, FL, USA
    Req #5888
    Tuesday, January 14, 2020
    About the Position: As a member of the Ceridian Technical Account Management organization, the Technical Account Manager (TAM) will provide premium account management services to assigned clients and partner with Client Support Analysts to deliver best-in-class support. The TAM is hands-on with the Ceridian Dayforce product and demonstrates a strong technical aptitude in order to collaborate with R&D, Implementation, Professional Services, and other key stakeholders ensuring client success and s ... More
  • Fountain Valley, CA 92708, USA
    Req #5942
    Monday, January 13, 2020
    Are you a talented senior leader whose evolving career has been marked by success as a delivery and people leader, change agent and innovator? Have you experienced the energy, excitement and chaos of transformational companies but also the maturity and capabilities of public companies and know how to move the needle in both? Most importantly, do you know how to move from one stage to the other, building teams, maintaining your passion for people, employee culture, and winning? ... More
  • Charlottetown, PE, Canada
    Req #5931
    Monday, January 13, 2020
    This is a 3 month contract position with opportunity to become a permanent role.   About the Position: As a HRO/Dayforce Managed Customer Support Specialist, you will be responsible for handling inbound customer calls/emails in a fast paced, dynamic call centre environment from multiple queues. A Customer Care Representative will normally handle multiple high volume calls/emails assisting customers with complex questions relating to their benefits and/or payroll questions in a high-volume call c ... More
  • Fountain Valley, CA 92708, USA
    Req #5900
    Friday, January 10, 2020
    Due to growing demand of our HCM application our Support Team is growing. Our employees are fun, intelligent, team oriented people who live our values every day: Customer Focus, Transparency, Diligence, Optimism, and Agility. Sound intriguing?  What a Technical Application Analyst is Responsible for [Day in the life]: This is an excellent opportunity to join a rapidly growing leading innovator in next-generation Human Capital Management (HCM) solutions in a technically challenging and rewarding ... More
  • Mauritius
    Req #5905
    Thursday, January 9, 2020
    JOB SUMMARY As a HRO/Dayforce Managed Customer Support Specialist, you will be responsible for handling inbound customer calls/emails in a fast paced, dynamic call centre environment from multiple queues. A Customer Care Representative will normally handle multiple high volume calls/emails assisting customers with complex questions relating to their benefits and/or payroll questions in a high-volume call centre.SPECIFIC DUTIES AND RESPONSIBILITIES (other duties maybe assigned) Build rapport with ... More
  • Atlanta, GA, USA; Sandy Springs, GA, USA
    Req #5688
    Tuesday, January 7, 2020
    Join the Ceridian Support Team responsible for providing world class application support for the Dayforce HCM solution; our award winning cloud enterprise human capital management (HCM) application that is improving the lives of millions of workers across the globe! We are a team of customer focus enthusiasts dedicated to the success of our clients! We are constantly innovating and people recognize it. Clients recognize it. Industry experts recognize it. And most importantly the people who use o ... More
  • Atlanta, GA, USA; Sandy Springs, GA, USA
    Req #5896
    Monday, January 6, 2020
    If you are a motivated and driven individual and you are interested in a rewarding new career in customer care, join the Ceridian team! We are looking for a Dayforce Support Analyst within our Dayforce Services team to interface with customers in a call center environment. This is an on-site call center position, with potential for moving to a virtual work environment. As a Dayforce Support Analyst, you will be responsible for handling inbound customer calls/emails/tickets from multiple queues f ... More
  • Honolulu, HI, USA
    Req #5873
    Monday, December 23, 2019
    Join the Ceridian Support Team responsible for providing world class application support for the Dayforce solution; our award winning cloud enterprise human capital management (HCM) application that is improving the lives of millions of workers across the globe!  Crush resolution tickets and capture the hearts of customers like a world class Pokémon hunter. We are a team of customer focus enthusiasts dedicated to the success of our clients. We are constantly innovating, and people recognize it. ... More
  • St. Petersburg, FL, USA
    Req #5832
    Thursday, December 12, 2019
    About the Position: Ceridian is currently seeking a Shared Services Production Associate to join our Dayforce Managed Team.  We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.   The ideal candidate will have entry level experience as an administrative assistant within a professional organization.  Strong plus if experience gained within the payroll, accou ... More
  • Calgary, AB, Canada; Charlottetown, PE, Canada; Dartmouth, NS, Canada; Markham, ON, Canada; Mississauga, ON, Canada; Montreal, QC, Canada; Ottawa, ON, Canada; Toronto, ON, Canada; Winnipeg, MB, Canada
    Req #5779
    Friday, December 6, 2019
    Join the Ceridian Support Team responsible for providing world class application support for the Dayforce HCM solution; our award winning cloud enterprise human capital management (HCM) application that is improving the lives of millions of workers across the globe! We are a team of customer focus enthusiasts dedicated to the success of our clients! We are constantly innovating and people recognize it. Clients recognize it. Industry experts recognize it. And most importantly the people who use o ... More
  • Mauritius
    Req #5753
    Thursday, November 21, 2019
    JOB SUMMARY   About the Position: The Head of Operations - Customer Support position is a Senior Leadership Team (SLT) position, reporting to the Ceridian Mauritius Senior VP / MD. This position holds the overall accountability for service delivery in the Operations / Customer Support functional area, serving all Ceridian locations (NA, Europe and global). This role is responsible for setting the strategic direction for Operations/Customer Support functional area, ensuring ... More
  • Mauritius
    Req #5414
    Wednesday, November 20, 2019
    About the Position: The Manager Customer Support is responsible to lead a team of Application Specialists and maintain a customer oriented and high-performance culture while keeping the team highly engaged. This role requires strong leadership, customer service mindset and understanding of systems and applications. Responsibilities: Provides leadership, coaching, monitoring and support to Application Specialists. Provide positive and constructive feedback to employees while placing emphasis ... More
  • Alpharetta, GA, USA; Fountain Valley, CA 92708, USA; Honolulu, HI, USA; Louisville, KY, USA; Minneapolis, MN, USA; Rosemont, IL 60018, USA; Sandy Springs, GA, USA; St. Petersburg, FL, USA; Virtual
    Req #5649
    Thursday, November 7, 2019
    This position can be located at any of our US office locations or virtually in the US.  Ceridian is currently seeking a dynamic Customer Success Manager to help lead large scale HCM clients spanning from Implementation through ongoing service delivery. As a Customer Success Manager joining our HCM team, you will assume a key leadership role as a business and technical champion for our global and enterprise customers. In this role, you will function as the owner for technical, commercial, product ... More
  • Mississauga, ON, Canada; Toronto, ON, Canada
    Req #5366
    Friday, October 18, 2019
    A Software Developer within the Product Support team combines technical and functional problem-solving skills to develop software.About the Team:The team is full of problem solvers and they set aggressive targets and standardsThe team is responsible for the full life cycle of their software products - requirements, development, testing, deployment, maintenance, supportThe team is made up of individuals from a variety of past experiences and with diverse domain expertiseAbout the Software:The sof ... More
  • Mauritius
    Req #5593
    Thursday, October 17, 2019
    Job Summary The Workforce Analyst Associate is a member of the Ceridian US Operations Support team. As a member of the Operations Support team, services are provided to teams throughout Ceridian NA. The purpose of this role is to achieve customer satisfaction by ensuring Staffing is in place to support business needs Real-time feedback and performance trend information is provided to process owners to be used for continuous improvement Service level is met This role focuses on assessing ... More
  • Mauritius
    Req #5594
    Thursday, October 17, 2019
    Job Summary The Workforce Analyst is a member of the Ceridian US Operations Support team. As a member of the Operations Support team, services are provided to teams throughout Ceridian NA. The purpose of this role is to achieve customer satisfaction by ensuring Staffing is in place to support business needs Real-time feedback and performance trend information is provided to process owners to be used for continuous improvement Service level is met This role focuses on assessing and improv ... More
  • Alpharetta, GA, USA; Elk Grove Village, IL 60007, USA; Fountain Valley, CA 92708, USA; Minneapolis, MN, USA; Rosemont, IL 60018, USA; Sandy Springs, GA, USA; St. Petersburg, FL, USA
    Req #5227
    Monday, August 5, 2019
    This role can be located in any of our North American offices or completely virtual work from home. Must have extensive IBM Sterling Integrator experience.    About the Position: The Sr Sterling Specialist is responsible for troubleshooting complex interface issues by demonstrating strong understanding of Sterling maps (i.e. integrations to third party vendors). The Sr Sterling Specialist will also be required to develop Sterling B2B Maps for exports to 3rd party vendors. The Sr Sterl ... More
  • Montreal, QC, Canada
    Req #4683
    Friday, February 22, 2019
    This position is located in our Saint Laurent office. About the Position:The Payroll Specialist provides quality and efficient Payroll, Benefits, and HR administration to Ceridian’s customers.   Responsibilities: 1. Perform a full range of customer out-sourced activities within Ceridian’s Managed Human Resources service offering, in a quality and efficient manner. This includes, but is not limited to the management and maintenance of:Year End (forms processing, monthly, quarterly, and annual bal ... More